Player privacy is taken very seriously at 999xp4. This document explains clearly what data we collect, why we collect it, how we use it, and who — if anyone — we share it with. All of this is in full compliance with the General Data Protection Law (LGPD), with no runaround and no fine print.
The key areas of your privacy that 999xp4 is committed to protecting
We explain exactly what information 999xp4 collects during registration, when making deposits via Pix or boleto, and while using the platform — never collecting anything beyond what is strictly necessary.
Every piece of data we collect has a specific, declared purpose: account operation, transaction processing, customer support, and compliance with legal obligations. Nothing more.
999xp4 does not sell or rent player data. Sharing occurs only with essential service providers — such as Pix payment processors — and when required by law.
256-bit SSL encryption, optional two-factor authentication, continuous monitoring for unauthorized access, and a dedicated information security team — your data is in safe hands.
You have the right to access, correct, port, and request the deletion of your data at any time. 999xp4 responds to all requests within 15 business days through Portuguese-language support.
We use cookies to keep your session active, personalize your experience, and understand how the platform is used. You can manage cookie preferences in your browser settings.
Our Portuguese-language support is available 24h to clarify any privacy-related questions.
Frequently Asked QuestionsThis Privacy Policy describes how the 999xp4 collects, uses, stores, and protects the personal information of users who access and use the services available at 999xp4.net. By creating an account or using any feature of the platform, you agree to the practices described in this document.
This document was drafted in accordance with the General Data Protection Law (Law No. 13,709/2018 — LGPD) and other applicable Brazilian data protection regulations. We are committed to handling your information with responsibility, transparency, and respect — because we believe privacy is not optional.
If you have any questions about this policy, please contact our team before using our services. Your privacy is our responsibility — and we take that seriously at 999xp4.
999xp4 is an online entertainment platform offering casino, Sports Betting, poker, jackpot, and Live Casino to Brazilian players. For the purposes of this Privacy Policy, 999xp4 acts as personal data controller of its users, as defined by the LGPD.
As data controller, 999xp4 is responsible for determining the purposes and means of processing the personal data collected on the platform. We have appointed a Data Protection Officer (DPO) who can be reached at privacidade@999xp4.net for any questions related to privacy and data protection.
999xp4 collects only the data strictly necessary to provide its services securely. Collection takes place in different ways, depending on how you interact with the platform:
Data provided directly by you:
Data collected automatically during use:
999xp4 does not collect credit or debit card details directly — this information is processed by PCI DSS-certified payment partners, and card data never passes through 999xp4's servers.
Every piece of data collected by 999xp4 has a specific, declared purpose. We do not use your information for anything beyond what is described below, and any new use not covered by this policy will be communicated to you in advance.
| Purpose | Data Used | Legal Basis (LGPD) |
|---|---|---|
| Account Creation and Management | Full name, CPF, email, phone number | Contract performance |
| Identity verification (KYC) | Documents, CPF, selfie | Legal obligation |
| Pix & payment processing | Bank account details, Pix key | Contract performance |
| Customer support | Account history, email, phone number | Contract performance |
| Fraud prevention and anti-money laundering | IP, financial history, documents | Legal obligation / Legitimate interest |
| Promotional communications (with consent) | Email, phone number | Consent |
| Platform improvement | Anonymized browsing data | Legitimate interest |
| Compliance with court orders | As required by court order | Legal obligation |
999xp4 never uses your data to build gaming behavior profiles aimed at predatorily increasing play time. On the contrary — behavioral data is also used to identify signs of problem gambling and offer proactive support when needed.
All personal data processing carried out by 999xp4 is grounded in one or more legal bases established by the LGPD. Below are the bases we rely on and when each one applies:
At any time, you can find out which legal basis applies to each data processing activity carried out by 999xp4 by contacting our DPO at privacidade@999xp4.net.
999xp4 does not sell, rent, or trade users' personal data with third parties for advertising or commercial purposes. Data is shared only in the following situations, always with the goal of enabling platform operations or fulfilling legal obligations:
All third parties with access to personal data from 999xp4 users are contractually required to handle that information with the same level of security and confidentiality demanded by the LGPD and this policy.
In certain situations — particularly those related to server infrastructure and support tools — personal data collected by 999xp4 may be transferred to servers located outside Brazil. When such a transfer occurs, 999xp4 ensures that:
For details on which countries receive 999xp4 user data and what safeguards apply, please contact our DPO at privacidade@999xp4.net.
999xp4 retains users' personal data for as long as necessary to fulfill the purposes for which it was collected, in compliance with applicable legal retention periods. The main retention criteria are:
Once the applicable retention period expires, data is securely deleted or irreversibly anonymized so that the individual can no longer be identified.
The security of 999xp4 user information is a technical and organizational priority. We implement multiple layers of protection to keep your data safe from unauthorized access, leaks, or misuse.
The main technical security measures adopted by 999xp4 include:
In the event of a security incident that may affect users' personal data, 999xp4 is committed to notifying the affected data subjects and the National Data Protection Authority (ANPD) within the timeframes set out in the LGPD. You will be notified directly if there is any real risk to your privacy.
999xp4 uses cookies and similar technologies to improve your experience on the platform and ensure that certain essential features work correctly. There are different types of cookies, each serving a distinct purpose:
You can manage and disable non-essential cookies at any time in your browser settings — Chrome, Firefox, Safari, Edge — or through the mobile app. Disabling certain cookies may limit some platform features, but you will still be able to access your account.
In the 999xp4 app for Android and iOS, you can manage tracking permissions directly in your phone's privacy settings, with no need to touch the browser.
The LGPD grants you, as the data subject whose personal data is processed by 999xp4, a set of rights that may be exercised at any time. We respect these rights and have clear processes in place to fulfill them within the legally required timeframes.
To exercise any of these rights, please contact us by email privacidade@999xp4.net or through 24-hour Portuguese-language support. The response deadline is up to 15 business days from the date the request is received.
999xp4 services are intended exclusively for individuals aged 18 years of age or older. 999xp4 does not intentionally collect personal data from anyone under 18 and has controls in place to prevent minors from registering on the platform.
Should 999xp4 become aware that it has collected personal data from a user under the age of 18, the following actions will be taken immediately:
If you become aware that a minor is using 999xp4, please contact our support team immediately via live chat or at suporte@999xp4.net.
999xp4 may update this Privacy Policy periodically to reflect changes in data processing practices, legal requirements, or new platform features. All relevant changes will be communicated with a minimum advance notice of 7 days before taking effect, through:
Continued use of 999xp4's services after changes take effect will be considered acceptance of the updated version. The current version of this policy is always available at 999xp4.net/privacy-policy.
This Privacy Policy was last updated on January 10, 2026. This is version 3.1 of the document.
For any questions related to privacy, data protection, or exercising your rights under the LGPD, you can contact 999xp4 through the following channels:
If you believe 999xp4 has not adequately addressed your personal data request, you have the right to file a complaint with the National Data Protection Authority (ANPD), the authority responsible for enforcing the LGPD in Brazil.
This policy is governed by Brazilian law, in particular Law No. 13,709/2018 (LGPD). Any disputes will be resolved in the courts of São Paulo — SP.
Questions our support team frequently receives, answered directly
999xp4 collects only the data necessary to operate the platform securely and meet legal obligations in Brazil. Your personal and financial information is protected by 256-bit SSL encryption, is never sold to third parties, and is processed in accordance with the General Data Protection Law (LGPD). You can access, correct, or request the deletion of your data at any time. For any questions, contact our DPO at privacidade@999xp4.net.
Playing on 999xp4 means having peace of mind that your personal and financial data is protected. Sign up, deposit via Pix with confidence, and enjoy the best of casino and Sports Betting built for Brazil.
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